COA is an international, independent, not-for-profit, child and family services and behavioral healthcare services accrediting organization.
Founded in 1977 by the Child Welfare League of America and Family Service America, COA promotes best practice standards; champions quality services for children, youth, and families; and advocates for the value of accreditation. In 2001, COA accredited or was in the process of accrediting more than 1,600 private and public organizations that serve more than seven million individuals and families in the United States and Canada.
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COA accreditation is a process of evaluating an organization against best practice standards. COA develops standards by using a consensus model with input from service providers, funders, policymakers and consumers across the United States and Canada. The standards represent up-to-date research findings, regulations, and practice experience that together serve to define quality organizational practice. COA's standards are comprised of organizational and management standards and service standards, including the full array of child and family services, behavioral healthcare services, financial management/debt counseling services, employee assistance programs, and many service areas for which no other accreditor has standards
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